FAQ

Find quick answers to common questions about Big Daddy Life including shipping, returns, product details, discounts, and more in our helpful FAQ section.

General

Where are Big Daddy Fishing Rod Racks made?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

What are your customer service hours?

Big Daddy Life is available to answer customer inquiries from 9AM-4PM EST Monday-Friday.

Do you offer Gift Cards?

Yes! You can check out our eGift Cards, here.

Payments & Discounts

Do you offer bulk discounts?

If you're looking to purchase multiple racks, reach out to us for potential bulk pricing options.

Do you offer discounts or promotions?

We occasionally run promotions or seasonal sales. First time subscribers can receive 10% off their first order when they sign up. Discounts can also be gained through participating in the Big Daddy Life Rewards program. Subscribe for email and/or SMS alerts and follow us on social media to stay updated.

Do you offer discounts for military members or veterans?

Yes, we proudly offer discounts to military members and veterans as a token of appreciation for their service. Please email a photo of your military/veteran ID to marketing@bigdaddylife.com with the subject line "Military Discount" and once verified, we will promptly respond with a discount code.

Fishing Rod Racks

Do you offer custom designs or colors?

Unfortunately, we do not currently offer custom designs or colors. However, our products do come in a variety of colors and patterns.

Do Big Daddy Fishing Rod Racks fit all types of fishing rods?

Yes, our racks are designed to hold most fishing rod sizes and types securely. They’re adjustable to accommodate various styles, from spinning rods to baitcasters. For bent butt rods, Rod Rack Plugs may be needed.

What are the dimensions of Big Daddy Fishing Rod Racks?

Our racks come in multiple sizes to fit different collections. You can find detailed measurements on each product page to ensure a perfect fit.

Can I store rods with line still spooled on them?

Yes, the design accommodates rods with line and reels attached, keeping everything ready for your next fishing trip.

Do Big Daddy Fishing Rod Racks accommodate fishing rods with reels attached?

Yes, our racks are designed to securely hold rods with reels attached.

Do Big Daddy Fishing Rod Racks come pre-assembled?

Yes, all of our racks come pre-assembled for your convenience. Simply follow the included instructions to mount them securely in your desired location.

Can Big Daddy Fishing Rod Racks hold other items besides fishing rods?

While designed for fishing rods, some customers use them for storing other long, slim items like cue sticks, nets, or even golf clubs. However, we cannot guarantee performance for alternative uses, and Big Daddy Life is not liable for damages resulting from such use.

Installation

What materials do I need to install my Big Daddy Fishing Rod Racks?

Big Daddy Fishing Rod Racks come with wall anchors and screws. You will need your own level, hammer drill and/or screwdriver.

How do I install my Big Daddy Fishing Rod Racks?

You can find full written instructions and a video tutorial on how to install your Big Daddy Fishing Rod Racks, here.

Can I mount the Big Daddy Fishing Rod Racks without drilling holes?

No, our racks require secure mounting using screws for stability. This ensures your rods stay safe and properly supported.

Can the racks be mounted on non-standard surfaces like metal or concrete?

Yes, but you may need specialized screws or anchors, depending on the material. Consult a local hardware store for advice on the right hardware.

How do I install my Big Daddy Utility Holder?

You can find full written instructions and a video tutorial on how to install your Big Daddy Utility Holder, here.

Shipping & Returns

Do you ship internationally?

Unfortunately, we currently ship only within the United States.

How much is shipping, and how long does it take?

You can find full written instructions and a video tutorial on how to install your Big Daddy Fishing Rod Racks, here.

How long do I have to make a return?

We accept returns within 30 days of delivery. Any returns must be in original condition and packaging to be eligible for a refund. For our full return policy, please click here.

Do you offer local pickup?

Yes! If you'd like to pick up your order at our fulfillment center at:

West Leeds Avenue 580, Absecon, New Jersey, 08201, United States

Please select "Local Pickup" in the delivery method portion of checkout. After you have successfully placed your order, a member of our fulfillment team to contact you prior to picking up your order. Your order confirmation and ID will be needed for pickup.

Pickup hours: Monday-Friday 9 AM-4 PM.

Work With Us

Can I sell Big Daddy Life products in my online or brick-and-mortar store?

Yes! You can fill out our Wholesaler Application, here, and a member of our team will reach out to you as soon as possible to discuss a potential partnership.

Can I become a Brand Ambassador for Big Daddy Life?

Yes! Check out more information on our collaboration program and fill out out an application form, here.